Help & FAQs
Do you have a store?
Great question! If you are local in Houston, TX we have created a VIP Shopping experience for our customers. For more information, please email us at firstname.lastname@example.org.
Do I have to order online?
Yes, as we are an online retailer. It is fast, safe and secure. Please note once order is placed we are unable to make changes, additions or cancellations on your items.
How can I pay for my order?
We accept the following payment cards: Visa (including Visa Debit), AMEX and MasterCard. We also accept PayPal, Apple Pay, and Sezzle (4 interest free payments).
How do returns work?
All Returns must be brand new and unworn with the liner and tags still attached. All items are returnable within our 7 day return window (starting from the day the package was delivered), unless it is marked Final Sale.
How do exchanges work?
All Exchanges must be brand new and unworn with the liner and tags still attached. All items are exchangeable within our 20 day return window (starting from the day the package was delivered), unless it is marked Final Sale. Once we receive the items you would like to exchange, we will send out your new items!
How long do I have to return/exchange an item?
You have a 7 day window after delivery to return an item, and 20 days to exchange.
I have no idea what size I am, what do I do?
You can either reference our size chart located under our “size guide” tab on our website or the model’s size in each item’s description. You may also contact email@example.com